CES 2018: Were robots more than a gimmick at the tech show?
The moment is reminiscent of an even more high profile hiccup that hit LG's smart home helper Cloi during the firm's press conference earlier in the week.
On three separate occasions, Cloi sat there, painfully unresponsive having been prompted to do something helpful - like fetch a recipe for cooking chicken.
"Do it yourself," it seemed to say, through the medium of silence.
And then there was Chinese firm YYD's effort - a bot designed to give you quick assessments of your health.
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BBC Click's Spencer Kelly found it, ironically, in a state of malady - the screen on its face displaying an ugly online error page.
"[Robots] have had a bit of bad press this year because there were a lot of failures," said tech analyst Ben Stanton at Canalys.
He described the user experience built into many of the devices as "fairly shallow" - many supposedly sophisticated bots in fact have very limited functionality and formulaic means of interacting, he said
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